September 13, 2025

Am I mistaken in thinking that this is the best idea ever? It’s the CRO Roundtable Roundup!

Thanks to Matt Beischel, Iqbal Ali, Craig Sullivan, Jorden Lentze, and Marcella Sullivan for joining us. Want to get in on the action and talk with cool CRO people like this? Then join us next Friday.

One Sentence Takeaway

Experimentation is not a linear, factory-like process but requires flexibility, adaptability, and the ability to learn from each result to guide future tests.

This Week We Discussed

  • Experimentation as a flexible process
    • Experimenting isn’t like an assembly line
    • Test results should guide future actions
  • New tools in experimentation
    • Varify and Intelligems as emerging tools
    • Simplified tools can mislead non-technical users
  • Planning and flexibility in testing
    • Planning must accommodate change during execution
    • Long-term test roadmaps rarely work as expected
  • Organizational dynamics in experimentation
    • Tension between UX teams and experimentation teams
    • Successful experimentation requires cross-team alignment
  • A/B testing tool comparisons
    • Dynamic Yield’s flawed test calculator criticized
    • Booking.com’s calculator remains a reliable option
  • Learning from failures and counterintuitive results
    • Counterintuitive test results provide the greatest insights
    • Teams often discard confusing results, missing key learnings

Quotes of the Week

Standout quips from this week’s roundtable

  • “Experimentation can’t be applied as an assembly line in a factory.” — Matt Beischel
  • “Nobody’s really happy with their tool, right?” — Craig Sullivan
  • “Plans will definitely change right the moment you start testing.” — Jorden Lentze

CRO Link Digest

Links to interesting, amusing, thought-provoking, or downright silly content shared at this week’s roundtable

Off-Topic Sidebars

Experimentation isn’t the only thing we talk about at the CRO Roundtable. There’s often a healthy dose of discussion on shared interests, personal passions, and hobbies. This week we had some sidebars about:

  • The impact of Elon Musk’s management style on product teams
  • Salsa verde made from home-grown tomatillos
  • The FAA’s role in space regulation and its effects on innovation
  • Classic versus modern education methods
  • Featuring dogs on team pages and what it implies about corporate culture

Off-Topic Shareables